For engaging comms go mobile

Want more engaging comms? Go mobile.

Karen Rayner Diversity & inclusion, Employee experience Leave a Comment

Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast. Communication in companies isn’t fabulous to begin with: 80% of US employees feel …

Finding CQ in Leaders

CQ: finding culturally intelligent leaders

Laura-Jane Booker Diversity & inclusion, Leadership Leave a Comment

For a brief introduction to Cultural Intelligence (CQ) please read the first article in this series: Leading diverse teams: the importance of cultural intelligence. Given the growing multi-cultural nature of today’s global business world, it is crucial to develop culturally intelligent leaders. These are leaders who capitalise on the differing opinions, ideas, and tactics that diverse people and teams offer. It is one thing to have a diverse team with differing backgrounds and experiences, but actually using those differences effectively is another thing entirely. Where do you find high CQ leaders?  You’ll be delighted to know that CQ is a …

LGBTQ+ D&I - thanks for the rainbow logo

LGBTQ+ D&I? Thanks for the rainbow logo… but let’s do better.

Leah Chaney Diversity & inclusion, Employee experience Leave a Comment

I’ve spent the last decade of my leadership career and my entire professional career being an out lesbian, and along the way, I’ve experienced a range of responses to who I identified as as a person. I’ve worked on teams where I was respected as an individual, and others where I felt like a check on a diversity and inclusion checklist. I’ve learned along the way how to understand what it looks like to support the LGBTQ+ community — what a true advocate and champion looks like — and how to weed out imposters. Does the company do what it …