Make difficult conversations simple

A simple approach to difficult conversations

Ruby Kolesky Employee experience, Feedback, Leadership Leave a Comment

About two years into my career as an engineering team leader I had to have a difficult conversation. The conversation was with Connor (not his real name), a junior engineer, who had recently joined our team. Connor was consistently arriving to work late, taking long lunches, and leaving early. As his team lead I knew that I needed to talk to him, so I arranged a meeting: difficult conversations should always take place in person. Not long before this, I had attended a leadership training course lead by Nick Reid, from Training for Change. So, I used the SCORE approach …

The end of heroes

The end of heroes

Michael Carden Leadership Leave a Comment

Set a goal so big that your company cannot possibly achieve it alone. At Joyous our goal is to make life better for working people. Why? Firstly, because it’s important. People spend a huge part of their lives at work. The emotional and physical impact of work extends well outside of work hours. If you work in HR, and you want to solve the biggest problem in HR, solve that one. Make life better for working people. Secondly, it is a goal so big that we at Joyous cannot achieve it alone. Which is a very good thing, because it forces …