For engaging comms go mobile

Want more engaging comms? Go mobile.

Karen Rayner Diversity & inclusion, Employee experience Leave a Comment

Want to be able to talk to all of your employees? Prepare to go mobile. Most adults own a cell phone, so it follows that most workers will have a mobile device of some kind. And we always have them close at hand. The average person checks their phone 110 times a day, and frontline workers use messaging apps up to six times a day. Great news, right? We can just use mobile channels to communicate with workers and get a read on engagement. Not so fast. Communication in companies isn’t fabulous to begin with: 80% of US employees feel …