A Covid lesson in change management

A COVID Lesson in Change Management

Kai Crow Employee experience, Health & Safety, Wellness Leave a Comment

I was talking to my friend Jacinda recently, and a story she told me summed up so much about what is wrong with the way many businesses manage crucial changes. Her change management story starts, like many others, in 2020 with COVID-19 and its impacts on the business she works in: a large print company. Faced with a rapid decrease in demand, the company was forced to make some tough, fast decisions. Many of which turned out to be costly mistakes. Under sudden financial pressure, the company had to lay-off staff and same up with a plan that involved shutting …

Building resilience in the workplace

Building resilience in the workplace

Karen Rayner Health & Safety, Leadership, Wellness Leave a Comment

Resilience is the ability to adapt and recover – to bounce back – following a challenge or problem. Resilient people respond well to a changing environment, deal with obstacles and move on quickly. Resilient companies do the same. As we work on ways to cope with the impact of Covid-19, it’s the perfect time to ask: how do we build resilience at work? Why is workplace resilience important? You can’t plan for everything.  Take workplace health and safety as an example. The traditional approach is to analyse possible emergencies, threats and hazards, and to document the things people need to …

Celebrating culture

Celebrating culture together, alone

Karen Rayner Employee experience, Engagement, Organizational culture Leave a Comment

Like many workplaces, Joyous has had a few team milestones since we’ve been in lockdown. Team lunches, birthdays, customer wins, award nominations, anniversaries… and it’s obviously not as easy to come together and celebrate those as it once was. We’ve lunched together over Zoom, we live-Slacked the awards announcements, we play party games on Friday afternoon, but it’s not quite the same. We’ve had to put just a little bit more effort into making things work. Re-imagining milestone celebrations For the first couple of two-year anniversaries this year we were in the office. There were (amazing) animal balloons. Virtual balloons …

Genesis launching in lockdown

Launching in lockdown: Genesis

Karen Rayner Engagement, Feedback, Leadership, Wellness Leave a Comment

The world’s changed a lot since we first started working with Emma-Kate Greer and Tamara Sallis from Genesis, an energy company in New Zealand. Genesis has over 1,000 employees spread across the country in a wide range of roles including retail, wholesale operations, delivery and customer service. It’s an essential service provider, so work continues for the Genesis team even under lockdown conditions – the electricity must flow. This week Emma-Kate and Tamara launched Joyous across Genesis, and used the launch as an opportunity to send Covid-19 check-in questions to the entire team. So to see how well the launch …