Invisible employees

Engaging invisible employees

Karen Rayner Employee experience, Engagement Leave a Comment

You can’t be inclusive if you’re exclusive We’re all striving for an inclusive organizational culture. We want work to be a place where everyone feels heard, and valued, and everyone has the chance to contribute. But when we say ‘everyone’, do we really mean everyone? All people are included, but some are more included than others. A retail chain has a lot of moving parts. There’s head office, with HR and marketing and accounting staff. There are stores, with sales associates and security and inventory managers. There are warehouses, with stock handlers, forklift operators and truck drivers. There are people …